Complaints
Last updated
This page is demo content for the fictional firm Halden & Rowe. Replace it with your own complaints procedure.
Tell us first
If you’re unhappy with our service or our bill, write to the senior partner at the email address on the contact page. We acknowledge every complaint within [NUMBER] working days and answer in full within [NUMBER] weeks.
If you’re still not satisfied
You can ask [OMBUDSMAN] to review your complaint, usually within [TIME LIMIT] of our final answer. [OMBUDSMAN CONTACT DETAILS]